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Consulting Titles: |
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Adapting Appreciative Inquiry -
This issue focuses on Appreciative Inquiry, a popular design for group
work that while not ignoring problems, uses the positive as a focus for
action. The methods (or for some, more a tao, a way of working) are
based on work done by David Cooperrider and others at Case Western
Reserve University in the 1980s. AI is being adapted for many uses;
authors outline a spectrum of the adaptations here.
(Click
here to order)
Building Customer Service in Local Government: AI in the
City of Dubuque - Landlords and the city were at war over
enforcement of HUD quality standards. Could AI help? Yes, and
Laverne Webb and Sherry Rockey have the story.
Appreciative Team Building: Creating a Climate for Great
Collaboration, AI and teambuilding - Why does it work?
What kinds of teams and when? What should you be careful
of? Jay Cherney has the answer to all of these questions and
more.
Using an Appreciative Approach
to Organizational Self Assessment - Many organizations
conduct self assessments in order to improve. Nancy Stetson
describes how some Community Colleges are using AI-based self
assessment to maintain accreditation.
When We Are at Our Creative
Best - Denise Lalonde describes a powerful way of helping
people get back in touch with their creative core. It all
happened at a weekend conference.
Crisis at Home: Fostering
Agreement in an Intentional Community- When this community
feared it had reached the end of the road, AI helped members
see a path forward. Sherene Zolno shares how they did it and
what she learned in the process.
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Consulting Skills -
Discovery and Diagnosis
This issue highlights methods used
by organizational consultants as they conduct the discovery and
analysis phases of consulting. The articles describe consulting
discovery and diagnosis from the perspective of seven
experienced consultants who rely on these methods for their
professional success.
(Click
here to order)
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Holographic Diagnosis -
Alain Cardon outlines this basic and powerful technique
for diagnosis. It’s a matter of
trusting what you sense, and what you don’t.
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Success in Needs Analysis Interviews -
Karen Lawson describes ways to make needs analysis interviews pay
off for your engagement.
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Data Feedback Meeting Moments of Truth
- Toni Hupp knows where to look for the moments of truth and key
success factors in managing the process of feedback meetings.
Including a sample agenda.
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Favorite Models For Consulting -
Beckhard to Weisbord and beyond, Paula Griffin reviews eight
well-known models that are commonly used to assist consultants in
organizational consulting.
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A Model for Back-of-a-Napkin Consulting
- Janet Macaluso shows you a consulting tool that provides
important insight into cultures. And you can use it anywhere.
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Internal Consultants: Three Ways to
Stay at the Strategy Table
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You don’t want to be ignored or discounted. Marcia Meislin has some
strategies that will help.
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Characteristics of High Performance -
Nancy Polend uses high performance characteristics as a destination, a
diagnostic tool, and a road map.
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Consulting
Skills — Managing Projects and Clients
This issue offers articles that provide help
with important issues in implementing consulting projects — project
management, organizational change, and dealing with the many kinds of
clients known by internal and external consultants.
(Click here to order)
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 Take the Surprises Out of Project
Management - Irene Frielich shows six ways to avoid surprises both
for you and for the client.
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The Magic Triangle - Judy Feld
describes the three points of negotiation in every project — quality,
cost and time. It’s a success critical balancing act.
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Project Status Reviews — A Career Skill
– Doug Griffin shows project managers how
status reviews can keep things
moving forward and why reviewing is an important career skill.
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Twelve Steps to Managing Organizational
Change - Lois Zachary describes the steps involved in managing
these kinds of complex projects. It‘s easier when you take this step
by step approach.
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Why Don’t Clients Want What We Want?
- Rick Maurer explains why clients don’t always respond how we
planned, and what we can do about it.
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Clients From Hell – Glenn Parker
has observed that there are some effective techniques for dealing with
difficult clients, but its almost as important to know when to walk
away.
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Ethical Issues in Consulting –
Ethical issues exist, and always will. Leslie Bobrowsky reviews some
common ones.
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Working
With Teams -
In this issue we bring you six articles on all aspects of teams, from
the processes teams use to solve problems, to ground rules for task
teams, to the critical success factors for virtual teams.
(Click
here to order)
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Coaching New Teams to Success - Barbara
Poole has eight ways to help teams lay the groundwork for success.
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Ground Rules That Really Work - Roger
Schwarz, the author of The Skilled Facilitator explains why
ground rules are so important. He has examples that will help your
team begin.
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A Great Team Has Great Process - K.T.Connor
describes a problem-solving process that can make a team more effective.
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Success Strategies for Virtual Teams -
Glenn Parker shows you how to help virtual teams overcome distance and
time.
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Managing Team Boarders: Critical Success
Factor - Nolan Brawley, Lynda McDermott and Bill Waite, authors of
World Class Teams share some make-or-break success factors.
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Develop the Individual to Develop the
Team: The Gestalt Approach - Hank Karp describes how to us the gestalt
approach and principles to develop your teams - through their members.
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The full topic catalogue
includes:
(Go to Top of Page) |
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